Luxury Hotel

Free standard delivery:

Royal Mail 2nd class parcel, 3 day service.

Orders paid before 4pm will be sent the same working day (Mon-Fri)

This is not end to end tracked but we do provide a delivery confirmation code which will only update as successful once the order has been delivered. This can be checked via the RM website.

Faster delivery – £2.35

Royal Mail 1st class parcel, 1-2 day service. 

Orders paid before 4pm will be sent the same working day (Mon-Fri)

As with the free delivery option this is not end to end tracked but we do provide a delivery confirmation code which will only update as successful once the order has been delivered. This can be checked via the RM website.

Bulk/Trade delivery – £10

Courier 48hr service

This option is for customers who use the trade discount code and order a minimum of £250 rrp. Because these orders will be heavier and likely multiple boxes we use a courier service. This will be fully tracked and the tracking ref provided at the time of dispatch.

This option must be used with trade discount code.

Trade/Bulk orders can sometimes take 48hr to process, we will always endeavour to dispatch within 24hrs of order.

International shipping

Republic of Ireland

We are pleased to announce that we can now accept orders from the Republic of Ireland (ROI). If ordering from the ROI you must choose Ireland from the country drop down menu in the address section of the checkout. This will then present the shipping options and appicable VAT. You can also change the currency from £ GBP to EURO using the toggle button at the top of the page.

Unfortunately, at this time, we are unable to send outside of the UK and ROI via the website. But for people who want to order from us we encourage you to checkout our eBay store. Via eBay’s Global Shipping Program (GSP) we are able to send anywhere in the world. Using the GSP we can access the best delivery rates and eBay will handle all of the TAX and Duty for importing into your country. Click here for more info

Other Information

Hopefully the above has answered any questions you may have about delivery. If there is anything else you need to know then please use the contact form on the contact us page, click here.

For Returns and Refunds policy please click here.